Privacy policy.
Your privacy matters. This page explains, in plain language, what information this website collects when you get in touch, how it is used and the choices you have.
Last updated: [ADD DATE]
Please review before publishing
This policy is a clear, good-faith starting point based on how this website is built. It is not legal advice. Please review it with a qualified professional and add your own business details, retention periods and jurisdiction-specific wording before publishing. Replace every [PLACEHOLDER] with your real information.
1. Who is responsible for your information
This website is operated by Holistic Women's Wellbeing with Sylvia ("I", "me"), a holistic wellbeing and lifestyle coaching service. I am the person responsible for the personal information described on this page.
Contact: [YOUR EMAIL ADDRESS] · [YOUR BUSINESS ADDRESS, IF APPLICABLE]
2. What information is collected
When you complete the enquiry form, you are asked for:
- Your name
- Your email address
- Your preferred programme (Starter, Core, Premium or Not Sure Yet)
- Any optional message you choose to write
Basic technical information (such as your browser type and general location derived from your connection) may also be recorded automatically by the website host for security and to keep the site working. Any analytics or cookies beyond what is strictly necessary should be listed here: [LIST ANY ANALYTICS OR COOKIES YOU ADD].
3. How your information is used
- To reply to your enquiry and answer your questions
- To arrange an introductory discovery call, if you would like one
- To provide coaching if you choose to work together
- To keep basic records and meet legal or accounting obligations
Your enquiry details are not used for marketing, and sending the form does not add you to a mailing list or newsletter.
4. Sharing and where information is stored
Your information is not sold or rented. Enquiry form submissions are delivered through the website's hosting and form infrastructure, and stored in the website's forms area so they can be read and answered. Where an email notification service is connected, your details pass through that provider so the message can reach me.
Service providers who may process information on my behalf: [LIST YOUR HOSTING, EMAIL AND FORM PROVIDERS]. Please check where each provider stores data if you need to know about international transfers in your jurisdiction.
5. How long information is kept
Enquiries that do not lead to coaching are kept for [ADD YOUR RETENTION PERIOD, e.g. 12 months] and then deleted. Records relating to coaching and payments are kept for as long as needed to provide the service and to meet legal, tax and insurance requirements.
6. Health information in coaching
The enquiry form does not ask for medical information and you are not required to share it. If you choose to mention health details during a call or as a coaching client, they are treated confidentially and used only to keep the support safe, appropriate and respectful of your circumstances. This service does not provide medical advice, diagnosis or treatment.
7. Your choices and rights
Depending on where you live, you may have the right to ask for a copy of the information held about you, to have it corrected or deleted, to object to or restrict certain processing, or to withdraw consent you previously gave. To make a request, contact [YOUR EMAIL ADDRESS].
You may also have the right to complain to your local data protection authority. [ADD THE RELEVANT AUTHORITY FOR YOUR COUNTRY]
8. Cookies
This website aims to keep cookies to those needed for the site to function and to protect forms from spam. If analytics, advertising or embedded media are added later, this section must be updated and, where required, consent obtained before those cookies are set.
9. Changes to this policy
This policy may be updated from time to time as the service grows. The date at the top of the page will show when it was last revised.